Which kind of problem can appear?
Older version of Safe Exam Browser
- After selecting the Launch Safe Exam Browser button, the screen will turn blue and then return to desktop mode – the browser will not open,
- After selecting the Launch Safe Exam Browser, the browser will open, the platform’s page will appear, but after logging in, the same selection options will appear as in the case of starting the test in the base browser (no Attempt quiz now) button,
- A window called Reconfiguration may appear with a configuration file to download
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Errors turning on the browser
Information about incorrect configuration – Windows 7.
Fixes a problem with the SEB browser under Windows 7
Unable to use remote desktop.
Just like in a virtual machine or when using a remote connection program, the SEB will not work.
How to fix a system problem?
If you have not found information about your operating system (Linux, macOS), read the information on the compatibility of the SEB with the selected system!
- Use a device with the appropriate operating system, install the latest version of the browser and test its operation (Szkolenia/EGZAMIN – TEST DLA WSZYSTKICH – DZIAĆ IT).
- The university allows you to download Windows 10 from Azure. ATTENTION!!! Do not install the operating system in a virtual machine or use a remote desktop!
- CNTI provides computer workstations adapted to work with the moodle platform and SEB
There are another problems
Update Microsoft Visual C ++
Send screenshots with the message, packed logs and describe the problem.
% LocalAppData% \ SafeExamBrowser \ Logs