Teamviewer is a tool designed to provide remote assistance via the Internet, without the need to install a server/client on the computer’s hard drive.
The IT Centre provides remote assistance from a PC to another PC.
To get remote assistance, please go to https://get.teamviewer.com/ue-qs and run the downloaded file.
In the “Name box”, please enter your name and surname, and in the “Description box” – a short note regarding the problem. This will create a ticket to which a technician will be assigned. The user must agree to the connection! If the work does not require the user’s presence at the computer, the technician may connect to the computer without the user’s consent following prior notification from the HelpDesk system.