Below you will find a link to a tutorial video that presents all the most important functions and possible operation modes with the Microsoft Teams application, which is a set of tools for team collaboration.The service combines functionality with other Microsoft products included in Office 365 (How to access the Office 365 service). The manual was created by Microsoft employees during a presentation intended for employees of broadly understood education, including higher education.
You can view the instructions in your browser without logging in: Video in Polish.
Duration of the video: 2h (Video in Polish)
Microsoft Teams manual (to view the manual, you must use an account in the uekat.pl domain).
- Choose the key combination CTRL+ALT+DEL when it is not flashing, select “restart”.
- After this operation, the login window will appear on the terminal, but already with another virtual machine, which should not flash if it is not frozen.
- If the situation persists, go back to step one.
Logging out does not solve the problem, because after logging in again the user receives the same frozen machine, which will be repaired only after a forced restart.
In order to use Google services without any problems, you must use ONLY ONE PROFILE in given browser!!!
As shown in the figure, the user is logged in to two accounts at the same time (other colours indicate completely different accounts!).
Please use different browsers to reduce possible problems with:
– inviting students for classes individually or as a group,
– sending messages to selected groups.
computer In connection with numerous questions about possible recording of tutorial videos/materials for students, we would like to inform you that the IT Centre does not have a license for this type of software. However, there are numerous free-of-charge applications that we can recommend: OBS Studio, DVD Video Soft Free Studio, Captura.
You can also do it using built-in Windows 10 functions. Below you will find links to several articles describing this functionality (it is somehow limited – you will find all information in the articles):
On MacOS screen recording has been built in:
– recording Command + Shift + 5
– cutting out Command + Shift + 4
It is best to share the recorded material via Google Drive from the uekat.pl account. We also inform that at present the IT Centre does not provide support for these applications.
Display of information materials
All posters to be displayed on CNTI monitors should be prepared in .jpg format with a resolution of 1920×1080.
Files created in PowerPoint are not accepted!
If you have any problems creating a poster, please contact the New Media ( email@example.com). The IT Centre does not create graphic designs.
Please send the materials to firstname.lastname@example.org information about when and in what order the individual files are to be displayed. IT Centre reserves the right to change the way the materials are displayed.
Wireless Network Access (WI-FI)
A dedicated wireless network for conference participants can be launched. To do so, please send information about the date and location of the conference (room numbers) to email@example.com and propose the name of the advertised wi-fi network. Information about the rules of logging in (including the password) will be sent back to the e-mail address.
Video recording and online sharing
Events taking place in the CNTI Auditorium can be recorded and streamed live to the Internet via www.tv.ue.katowice.pl. It is recommended to collect the consent of the speakers to such an activity (on the part of the organizer).
Requests should be submitted by e-mail to firstname.lastname@example.org
The building is equipped with video conferencing terminals and video conferencing software. Requests for such services should be made in advance so that the connection can be tested.
Contact and support
Technical support during the event can be reached in room 4/15 (level 4).
E-mail contact: email@example.com
Teamviewer is a tool designed to provide remote assistance via the Internet, without the need to install a server/client on the computer’s hard drive.
The IT Centre provides remote assistance from a PC to another PC.
To get remote assistance, please go to https://get.teamviewer.com/ue-qs and run the downloaded file.
In the “Name box”, please enter your name and surname, and in the “Description box” – a short note regarding the problem. This will create a ticket to which a technician will be assigned. The user must agree to the connection! If the work does not require the user’s presence at the computer, the technician may connect to the computer without the user’s consent following prior notification from the HelpDesk system.
HelpDesk is a solution for collecting notifications, thanks to which we may react quickly to emerging problems, but also prevent them in the future and build a database of ready answers to the most common problems.
Each report is confirmed by an e-mail, which is sent to the address registered in the system (or provided when sending the report without registration). The message contains a link through which one may quickly check the status of their case (new, ongoing, completed) and communicate with the IT department.
We encourage to set up an account in order to have access to reports history.
To issue an Electronic Work Card, an employee is required to provide the application with attachments to the IT Centre
More information – Regulation No 9/12